Alliance Française de Philadelphie

About

Alliance Française de Philadelphie is a long-standing member of the global Alliance Française network, offering French language education, workshops, and cultural events to a wide community.

The organisation operates both as a language school and a cultural centre, requiring a platform that can support diverse activities while remaining easy to use for teams with varying levels of technical experience.

The Challenge

As the organisation grew, Alliance Française de Philadelphie needed a reliable system to manage both its language school and cultural centre efficiently. The team faced several key challenges:

• Managing registrations for classes, workshops, and events with minimal manual work.
  
• Simplifying online enrolment for students while saving staff time.
  
• Comparing enrolment data across sessions, years, events, and classes.
  
• Supporting staff with varying levels of technical experience.
  
• Reducing administrative workload through automation.
  
• Ensuring access to responsive support and training when needed.

The Solution

Alliance Française de Philadelphie has been using Oncord for over five years as an all-in-one platform to manage registrations, workshops, events, website content, and reporting.

Oncord enables the team to automate many everyday processes. Once classes, workshops, or events are set up, students can register online with minimal administrative effort. The system is designed to be user friendly, even for staff with limited prior experience using similar platforms.

“You just have to set everything up, and then your students can register. It’s very easy to use.”

The platform also provides clear and accessible data, allowing the team to easily compare enrolments across sessions, years, events, and classes.

“It’s really nice to be able to compare data from previous years or previous events.”

For leadership, Oncord supports both the school and the cultural centre with integrated website management, online registrations, and event publishing.

“Everything is in one place. We create the events, they’re published on the website, and registrations come in automatically.”

Training sessions and responsive support further ensure that staff feel confident using the system and can continue improving how they work with it.

The Results

Oncord has become a central and reliable system for Alliance Française de Philadelphie, supporting daily operations and long-term improvement.

The organisation has seen increased website traffic, a smoother and more efficient online registration process, and significant time savings for staff. Students benefit from a clearer and more user-friendly enrolment experience, while administrators gain better visibility into activity and performance.

“Now we’re doing registrations online, and that’s been a huge time saver.”

With ongoing support and training, the team continues to expand its use of the platform and improve internal workflows.

“The support that we get for the system is great, because we always improve our use of it.”

Today, Oncord enables Alliance Française de Philadelphia to manage education and cultural programs more efficiently, with confidence in both the system and the support behind it.

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