Change Contact for an Enrolment
Here are the steps to remove a contact from an enrolment and set the enrolment to different contact.
This is generally used if you need to change an enrolment from a parent to a child (that was not done correctly during
initial checkout/purchase of the course).
On Class List, click the three dots and select 'Correct Sale'.
In the "Remove the Following Items" section set quantity to 1 (as shown in the video below).
This will remove the original contact form the course and give them a Credit for the same amount as the course they enrolled in.
On the Class List, click 'Add Student' then 'Sell Course to Student'.
You will be redirected to the sales page with the course auto-populated in the products section.
On the sales page, enter the original contacts details on the Contact Section.
In the Products Section select the new contact under the 'Buy For' option.
In the available credit section. Tick the "Use available credit" box.
This will use the available credit from the original contacts account for the enrolment.